Glacier

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You can contact our customer service team via email, phone, or live chat. Visit our Contact Us page for detailed information and hours of operation.

How do I contact customer service?

Product and Sales

Why Choose Glacier Sleep?

Glacier Sleep's Cutting-Edge Customer Support

Do you have stores? Where can I try it?

How do I track my order?

Glacier Sleep

How do I choose the right Glacier mattress for me?

What are the features of the Glacier Original 12" Hybrid mattress?

What are the features of the Glacier Summit 13" Hybrid mattress?

What are the features of the Glacier Apex 14" Hybrid mattress?

How long does it take for a Glacier mattress to expand after unboxing?

What is your foundation?

Is your foundation a boxspring?

How tall is your foundation?

Can I use my own frame or foundation?

How do I cancel my order?

Mattress weights

Glacier Extend Protection Plan: Comprehensive Coverage for Your Mattress

Maximum Weight Capacity for Our Mattresses

Maximum Weight Capacity for Our Adjustable Base

Glacier Adjustable Base – Features and Information

What materials are used in Glacier mattresses?

Is the foam used in Glacier mattresses CertiPUR-US certified

Are there any harmful chemicals in Glacier mattresses?

Are Glacier mattresses eco-friendly?

How does the cooling technology in Glacier mattresses work?

What is the ChiroZONE Quilt Technology in Glacier mattresses?

What is ARCFlow foam technology and how does it benefit sleep?

Is there an odor?

Are Glacier mattresses suitable for all sleep positions?

What makes Glacier mattresses different from other brands?

Glacier coil counts

The Glacier Mattress

Glacier vs Nectar

Glacier vs DreamCloud

Glacier vs Awara

Glacier vs Cloverlane

Glacier vs Casper

Glacier vs Purple

Glacier vs. Saatva

Glacier Difference

Glacier vs Helix

Glacier vs Stearns & Foster

Glacier vs Beautyrest

Glacier vs Tempurpedic

Competitors

How long does it take for delivery?

Do you offer mattress removal services?

Free Mattress Removal for California Residents

Delivery and Mattress removal

What is your exchange policy?

What is your refund policy?

Do I need to keep the original packaging for a return?

What is your policy on returning opened items?

Does your foundation have a return policy?

What is your return policy

What is the trial period for Glacier mattresses?

Glacier Return Process

Mattress Returns with Sharetown

Returns & Exchanges

What is your warranty?

What is the foundation warranty?

How do I start a warranty claim?

Glacier's Warranty

How do I update my billing information?

How do I apply for financing?

What payment methods do you accept?

How do I get a copy of my receipt?

How do I apply a discount code?

Do you offer financing options?

How to Get 10% Off Your Order with Discount Code CHILL10

Payment & Billing

How do I care for and clean my Glacier mattress?

Can I use an adjustable base with Glacier mattresses?

Mattress Pads

Ready for a Great Night's Sleep: No Need to Air Out Your New Glacier Mattress!

Care instructions

How do I reset my account password?

How can I update my account information?

How do I delete my account?

How do I change my shipping address?

Account info

How do I contact customer service?Updated a year ago