Glacier Extend Protection Plan: Comprehensive Coverage for Your MattressUpdated 6 months ago

We understand that purchasing a mattress is a significant investment in your comfort and well-being. To ensure your peace of mind, we offer the Glacier Extend Protection Plan—a comprehensive coverage program designed to protect your mattress beyond the standard warranty.

What is the Glacier Extend Protection Plan?

The Glacier Extend Protection Plan is an optional extended coverage plan that safeguards your mattress against a wide range of accidental damages and manufacturing defects. This plan complements your existing warranty, providing additional protection and services that go beyond the standard terms.

Key Benefits of the Extend Protection Plan

• Accidental Damage Coverage: Protects against spills, stains, and physical damage caused by unforeseen accidents.
• Hassle-Free Service: Enjoy prompt and professional repair or replacement services without any hidden fees.
• Extended Duration: Offers protection for up to 5 or 10 years, depending on the plan you choose.
• Transferable: In case you sell or gift your mattress, the protection plan can be transferred to the new owner.

What's Covered?

• Stains: Coverage for food, beverage, and bodily fluid stains.
• Physical Damage: Protection against tears, cuts, burns, and punctures.
• Structural Damage: Coverage for broken mattress frames or compromised structural integrity due to accidents.
• Odor Removal: Services to eliminate persistent odors resulting from covered incidents.

How to Purchase the Protection Plan

You can add the Glacier Extend Protection Plan to your purchase during the checkout process on our website:

1. Select Your Mattress: Choose the mattress model and size that best suits your needs.
2. Add to Cart: Proceed to your shopping cart.
3. Choose Protection Plan: Opt for the 5-year or 10-year Extend Protection Plan.
4. Complete Purchase: Finalize your order with the added protection.

Note: The protection plan must be purchased at the time of the mattress purchase and cannot be added afterward.

How to File a Claim

If you experience an issue covered by the Extend Protection Plan:

1. Document the Issue: Take clear photos of the damage or stain.
2. Contact Extend: Reach out to Extend's customer service via their website or phone number provided in your plan documentation.
3. Provide Necessary Information: Submit the required details and photos for claim processing.
4. Resolution: Extend will coordinate repair, cleaning, or replacement services as per your plan's terms.

Frequently Asked Questions

Q: Is the Extend Protection Plan refundable?

A: Yes, you can cancel the plan for a full refund within 30 days of purchase if no claims have been made.

Q: Does this plan replace the standard warranty?

A: No, it complements the manufacturer's warranty by covering additional types of damage not included in the standard terms.

Q: Can I transfer the protection plan to someone else?

A: Yes, the plan is transferable. Contact Extend's customer service to initiate the transfer process.

Q: What if I need service during the coverage period?

A: Simply file a claim with Extend, and they will guide you through the process to resolve the issue promptly.

Contact Us

If you have any more questions or need assistance with the Glacier Extend Protection Plan, please feel free to contact our customer support team:

• Phone: 1 877-398-1765
• Email: [email protected]
• Live Chat: Available on our website

We're here to help you enjoy a restful night's sleep with complete peace of mind!